Naperville’s service philosophy of not just serving the community, but serving it well plays out all day, every day. With innovation at the heart of service delivery, the City utilizes the continuous improvement model of delivering efficient services while saving money. Naperville’s employees are tasked with creating a positive service experience every day and have been incredibly successful in this effort. In the most recent citizen survey conducted in 2013, 91% of respondents were satisfied with the quality of life in Naperville. Overall satisfaction with City services in that survey rated 32% above the national average.
Did you know?
The Water Utility's Leak Detection Program saved in 2018.
Groot has a customized website just for Naperville residents! Visit the website for information about regular and holiday pick-up schedules, yard waste carts, e-waste collection, special household collection services, acceptable recycling materials and more!Visit Now
Buy a Garbage Cart
Naperville offers sturdy wheeled residential garbage carts in three sizes.Buy Now
Buy a Recycling Cart
Naperville offers sturdy wheeled residential recycling carts in three sizes.Buy Now
Meter Reading in Naperville
Water meters are read monthly in the City of Naperville. Learn more about who reads your meter, the process, and see what time of month your meter is read.Learn More